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Privacy Policy

Privacy Policy

Website: ultradxb.com | Last updated: 23 April 2025

1. Introduction

This Privacy Policy (the “Policy”) explains how Ultra DXB (ultradxb.com) collects, uses, stores and protects users’ personal data. The Policy has been developed taking into account the requirements of applicable law and the EU General Data Protection Regulation (GDPR).

By using the Site, you agree to the terms of this Policy.

2. What Data We Collect

2.1 Data You Provide

When filling in forms on the Site, we may collect:

  • First and last name;
  • Email address;
  • Phone number;
  • Country of residence;
  • Information about the properties you are interested in;
  • Any other information you voluntarily provide in your message.

2.2 Technical Data

When visiting the Site, the following is collected automatically:

  • IP address;
  • Browser type and operating system;
  • Data on pages visited and time spent on the Site;
  • The source of referral to the Site;
  • Cookies (see Section 7 for details).

3. Purposes of Data Processing

We process your data in order to:

  • Pass your request to the relevant agent or developer;
  • Contact you in response to your request;
  • Improve the functioning and content of the Site;
  • Analyze traffic and user behaviour;
  • Comply with legal requirements.

4. Sharing Data with Third Parties

Your contact details are passed to the real estate agents or developers associated with the property you requested. This is the primary purpose of the Site.

We may also use the services of the following categories of third parties:

  • Analytics services (e.g. Google Analytics);
  • Email marketing platforms;
  • Hosting providers.

We do not sell your data to third parties for commercial purposes unrelated to the operation of the Site.

5. Cross-Border Data Transfers

Because agents and developers may be located in the UAE, Europe or other countries, your data may be transferred outside your country of residence. We take reasonable measures to ensure an adequate level of data protection during such transfers.

6. Your Rights (including under GDPR)

Depending on your jurisdiction, you have the right to:

  • Access your personal data;
  • Request correction of inaccurate data;
  • Request deletion of your data (“right to be forgotten”);
  • Restrict the processing of your data;
  • Transfer your data (for EU users);
  • Withdraw consent to data processing at any time;
  • Lodge a complaint with a data protection supervisory authority.

To exercise your rights, contact us via the contact form on the website ultradxb.com.

7. Cookies

The Site uses cookies — small text files stored on your device. We use:

  • Strictly necessary cookies — for the correct operation of the Site;
  • Analytics cookies — to analyze traffic (e.g. Google Analytics);
  • Marketing cookies — for targeted advertising (where applicable).

You can manage cookies through your browser settings. Disabling certain cookies may affect the functionality of the Site.

8. Data Retention

We retain your data for as long as necessary to fulfil the purposes set out in this Policy, unless otherwise required by law. Once the purpose has been fulfilled, the data is deleted or anonymized.

9. Data Security

We take technical and organizational measures to protect your data from unauthorized access, alteration, disclosure or destruction. However, no method of transmitting data over the internet can guarantee absolute security.

10. Minors

The Site is not intended for persons under 18 years of age. We do not knowingly collect data from minors. If you become aware that a minor has provided data, please contact us.

11. Changes to the Policy

We reserve the right to amend this Policy. The current version is always available on the Site. Continued use of the Site after the Policy is updated constitutes your acceptance of the new terms.

12. Contact Information

For questions related to the processing of your personal data, please contact us via the contact form on the website: ultradxb.com